Publications
Browse our work
Data Probes as Boundary Objects for Technology Policy Design: Demystifying Technology for Policymakers and Aligning Stakeholder Objectives in Rideshare Gig Work (Forthcoming)
Angie Zhang, Rocita Rana, Alexander Boltz, Veena Dubal, Min Kyung Lee
In Proceedings of the ACM/SIGCHI Conference on Human Factors in Computing Systems (CHI '24)
Aligning Data with the Goals of an Organization and Its Workers: Designing Data Labeling for Social Service Case Notes (Forthcoming)
Apoorva Gondimalla, Varshinee Sreekanth, Govind Joshi, Whitney Nelson, Eunsol Choi, Stephen C. Slota, Sherri R. Greenberg, Kenneth R. Fleischmann, Min Kyung Lee
In Proceedings of the ACM/SIGCHI Conference on Human Factors in Computing Systems (CHI '24)
Designing LLM-Based Support for Homelessness Caseworkers
Whitney Nelson, Min Kyung Lee, Eunsol Choi, Victor Wang
AAAI-2024 Workshop on Public Sector LLMs: Algorithmic and Sociotechnical Design
Older Adults’ Trust and Distrust in COVID-19 Public Health Information: Qualitative Critical Incident Study
Kristina Shiroma, Tara Zimmerman, Bo Xie, Kenneth R Fleischmann, Kate Rich, Min Kyung Lee, Nitin Verma, Chenyan Jia
JMIR Aging 2023
LLMs and the Infrastructure of CSCW
Chinmay Kulkarni, Tongshuang Wu, Kenneth Holstein, Q Vera Liao, Min Kyung Lee, Mina Lee, Hariharan Subramonyam
Companion Publication of the 2023 Conference on Computer Supported Cooperative Work and Social Computing
Human-centered NLP Fact-checking: Co-designing with Fact-checking using Matchmaking for AI
Houjiang Liu, Anubrata Das, Alexander Boltz, Didi Zhou, Daisy Pinaroc, Matthew Lease, Min Kyung Lee
arXiv
Ludification as a Lens for Algorithmic Management: A Case Study of Gig-Workers' Experiences of Ambiguity in Instacart Work
Divya Ramesh, Caitlin Henning, Nel Escher, Haiyi Zhu, Min Kyung Lee, Nikola Banovic
DIS ‘23: Proceedings of the 2023 ACM Designing Interactive Systems Conference
Stakeholder-Centered AI Design: Co-Designing Worker Tools with Gig Workers through Data Probes
Angie Zhang, Alexander Boltz, Jonathan Lynn, Chun-Wei Wang, Min Kyung Lee
In Proceedings of the ACM/SIGCHI Conference on Human Factors in Computing Systems (CHI 2023)
Creator-friendly Algorithms: Behaviors, Challenges, and Design Opportunities in Algorithmic Platforms
Yoonseo Choi, Eun Jeong Kang, Min Kyung Lee, Juho Kim
In Proceedings of the ACM/SIGCHI Conference on Human Factors in Computing Systems (CHI 2023)
Deliberating with AI: Improving Decision-Making for the Future through Participatory AI Design and Stakeholder Deliberation
Angie Zhang, Olympia Walker, Kaci Nguyen, Jiajun Dai, Anqing Chen, Min Kyung Lee
In Proceedings of the ACM on Human-Computer Interaction, Volume 7, Issue CSCW1, Article No.: 125pp 1–32
Algorithmic Management: The Role of AI in Managing Workforces
Mohammad Hossein Jarrahi, Mareike Möhlmann, Min Kyung Lee
In MIT Sloan Management Review 64 (3), 1-5
Learning Complementary Policies for Human-AI Teams
Ruijiang Gao, Maytal Saar-Tsechansky, Maria De-Arteaga, Ligong Han, Wei Sun, Min Kyung Lee, Matthew Lease
In arXiv preprint arXiv:2302.02944
IF-City: Intelligible Fair City Planning to Measure, Explain and Mitigate Inequality
Yan Lyu, Hangxin Lu, Min Kyung Lee, Gerhard Schmitt, Brian Y Lim
In IEEE Transactions on Visualization and Computer Graphics (TVCG)
Pedestrian crash frequency: Unpacking the effects of contributing factors and racial disparities
Angela J Haddad, Aupal Mondal, Chandra R Bhat, Angie Zhang, Madison C Liao, Lisa J Macias, Min Kyung Lee, S Craig Watkins
In Accident Analysis & Prevention 182
Misinformation and COVID-19 vaccine hesitancy
Tara Zimmerman, Kristina Shiroma, Kenneth R Fleischmann, Bo Xie, Chenyan Jia, Nitin Verma, Min Kyung Lee
In Vaccine Volume 41, Issue 1, 4 January 2023, Pages 136-144
Understanding Effects of Algorithmic vs. Community Label on Perceived Accuracy of Hyper-partisan Misinformation
Chenyan Jia, Alexander Boltz, Angie Zhang, Anqing Chen, Min Kyung Lee
In Proceedings of the ACM: Human-Computer Interaction: Volume 6 Issue CSCW2, November 2022. (CSCW 2022). Article 371, 27 pages.
Who Has an Interest in “Public Interest Technology”?: Critical Questions for Working with Local Governments & Impacted Communities
Logan Stapleton, Devansh Saxena, Anna Kawakami, Tonya Nguyen, Asbjørn Ammitzbøll Flügge, Motahhare Eslami, Naja Holten Møller, Min Kyung Lee, Shion Guha, Kenneth Holstein, Haiyi Zhu
In CSCW'22 Companion: Companion Publication of the 2022 Conference on Computer Supported Cooperative Work and Social Computing, November 2022, Pages 282–286
Policy Optimization with Advantage Regularization for Long-Term Fairness in Decision Systems
Eric Yang Yu, Zhizhen Qin, Min Kyung Lee, Sicun Gao
In Advances in Neural Information Processing Systems (NeurIPS 2022)
A feeling for the data: How government and nonprofit stakeholders negotiate value conflicts in data science approaches to ending homelessness
Stephen C. Slota, Kenneth R. Fleischmann, Min Kyung Lee, Sherri R. Greenberg, Ishan Nigam, Tara Zimmerman, Sarah Rodriguez, James Snow
In Journal of the Association for Information Science and Technology, Volume 74, Issue 6 p. 727-741
Trust in COVID-19 public health information
Nitin Verma, Kenneth R. Fleischmann, Le Zhou, Bo Xie, Min Kyung Lee, Kate Rich, Kristina Shiroma, Chenyan Jia, Tara Zimmerman
In Journal of the Association for Information Science and Technology, Volume 73, Issue 12 p. 1776-1792
Algorithmic Management Reimagined For Workers and By Workers: Centering Worker Well-Being in Gig Work
Angie Zhang, Alexander Boltz, Chun-Wei Wang, Min Kyung Lee
In Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems.
Participatory Design of AI Systems: Opportunities and Challenges Across Diverse Users, Relationships, and Application Domains
Douglas Zytko, Pamela J. Wisniewski, Shion Guha, Eric PS Baumer, Min Kyung Lee
In CHI EA '22: Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems, April 2022, Article No.: 154, Pages 1–4
Fairness and Transparency in Human-Robot Interaction
Houston Claure, Mai Lee Chang, Seyun Kim, Daniel Omeiza, Martim Brandāo, Min Kyung Lee, Malte Jung
In Proceedings of the 2022 ACM/IEEE International Conference on Human-Robot Interaction
Folk Theories and User Strategies on Dating Apps: How Users Understand and Manage Their Experience with Algorithmic Matchmaking
Karim Nader, Min Kyung Lee
In iConference 2022: Information for a Better World: Shaping the Global Future. pp. 445-458 (2022)
FAQ chatbot and inclusive learning in massive open online courses
Songhee Han, Min Kyung Lee
In Computers & Education 179, 104395.
Employment relationships in algorithmic management: A psychological contract perspective
Maria Tomprou, Min Kyung Lee
In Computers in Human Behavior 126 (106997), 1-12.
Algorithmic management in a work context
Mohammad Hossein Jarrahi, Gemma Newlands, Min Kyung Lee, Christine T. Wolf, Eliscia Kinder, Will Sutherland
In Big Data & Society 8(2), 1-14.
Human-AI Collaboration with Bandit Feedback
Ruijiang Gao, Maytal Saar-Tsechansky, Maria De-Arteaga, Ligong Han, Min Kyung Lee, Matthew Lease
In International Joint Conference on Artificial Intelligence (IJCAI 2021), 1-8.
Algorithmic hiring in practice: Recruiter and HR Professional's perspectives on AI use in hiring
Lan Li, Tina Lassiter, Joohee Oh, Min Kyung Lee
In Proceedings of the 2021 AAAI/ACM Conference on AI, Ethics, and Society (pp. 166-176).
Participatory Algorithmic Management: Elicitation Methods for Worker Well-Being Models
Min Kyung Lee, Ishan Nigam, Angie Zhang, Joel Afriyie, Zhizhen Qin, Sicun Gao
In Proceedings of the 2021 AAAI/ACM Conference on AI, Ethics, and Society (pp. 715-726).
Who Is Included in Human Perceptions of AI?: Trust and Perceived Fairness around Healthcare AI and Cultural Mistrust
Min Kyung Lee, Katherine Rich
In Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems (pp. 1-14).
TExSS: Transparency and explanations in smart systems
Alison Marie Smith-Renner, Styliani Kleanthous Loizou, Jonathan Dodge, Casey Dugan, Min Kyung Lee, Brian Y Lim, Tsvi Kuflik, Advait Sarkar, Avital Shulner-Tal, Simone Stumpf
Extended Abstracts of the 26th International Conference on Intelligent User Interfaces (IUI), 24-25.
Conducting Quantitative Research with Hard-To-Reach-Online Populations: Using Prime Panels to Rapidly Survey Older Adults During a Pandemic
Nitin Verma, Kristina Shiroma, Kate Rich, Kenneth R. Fleischmann, Bo Xie, Min Kyung Lee
In International Conference on Information, 384-393.
Introduction to This Special Issue on Unifying Human Computer Interaction and Artificial Intelligence
Munmun De Choudhury, Min Kyung Lee, Haiyi Zhu, David A Shamma
In Human–Computer Interaction, 1-7.
Human-Centered Approaches to Fair and Responsible AI
Min Kyung Lee, Nina Grgić-Hlača, Michael Carl Tschantz, Reuben Binns, Adrian Weller, Michelle Carney, Kori Inkpen
In Extended Abstracts of the 2020 CHI Conference on Human Factors in Computing Systems (CHI 2020), 1-8.
Global Health Crises Are Also Information Crises: A Call to Action
Bo Xie, Daqing He, Tim Mercer, Youfa Wang, Dan Wu, Kenneth Fleischmann, Yan Zhang, Linda Yoder, Keri Stephens, Michael Mackert, Min Kyung Lee
In Journal of the Association for Information Science and Technology (JASIST), 1-5.
WeBuildAI: Participatory Framework for Algorithmic Governance
Min Kyung Lee, Daniel Kusbit, Anson Kahng, Ji Tae Kim, Xinran Yuan, Allissa Chan, Daniel See, Ritesh Noothigattu, Siheon Lee, Alexandros Psomas, Ariel D. Procaccia
In Proceedings of the ACM: Human-Computer Interaction: Volume 3 Issue CSCW, November 2019. (CSCW 2019). Article 181, 35 pages.
Procedural Justice in Algorithmic Fairness: Leveraging Transparency and Outcome Control for Fair Algorithmic Mediation
Min Kyung Lee, Anuraag Jain, Hea Jin Cha, Shashank Ojha, Daniel Kusbit
In Proceedings of the ACM: Human-Computer Interaction: Volume 3 Issue CSCW, November 2019. (CSCW 2019). Article 182, 26 pages.
Statistical Foundations of Virtual Democracy
Anson Kahng, Min Kyung Lee, Ritesh Noothigattu, Ariel Procaccia, Christos-Alexandros Psomas
In Proceedings of the International Conference on Machine Learning (ICML 2019), 3173-3182.
User Attitudes Towards Algorithmic Opacity and Transparency in Online Reviewing Platforms
Motahhare Eslami, Kristen Vaccaro, Min Kyung Lee, Amit Elazari Bar On, Eric Gilbert, Karrie Karahalios
In Proceedings of the ACM/SIGCHI Conference on Human Factors in Computing Systems (CHI 2019) Paper No. 494.
Towards Peripheral Awareness of Remote Family Member's Context Using Self-mobile Robotic Avatars
Bumsoo Kang, Inseok Hwang, Jinho Lee, Seungchul Lee, Taegyeong Lee, Youngjae Chang, Min Kyung Lee
In Proceedings of the 17th Annual International Conference on Mobile Systems, Applications, and Services (MobiSys), 677-678.
Best Demo Award
Understanding Perception of Algorithmic Decisions: Fairness, Trust and Emotion in Response to Algorithmic Management
Min Kyung Lee
Big Data & Society (5)1.
The Changing Contours of Participation in Data-driven, Algorithmic Ecosystems: Challenges, Tactics, and an Agenda
Christine T Wolf, Haiyi Zhu, Julia Bullard, Min Kyung Lee, Jed R Brubaker
In Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW), 377-384.
My Being to Your Place, Your Being to My Place: Co-Present Robotic Avatars Create Illusion of Living Together
Bumsoo Kang, Inseok Hwang, Jinho Lee, Seungchul Lee, Taegyeong Lee, Youngjae Chang, Min Kyung Lee
In Proceedings of the 16th Annual International Conference on Mobile Systems, Applications, and Services (ACM MobiSys 2018), 54-67.
HomeMeld: Co-present robotic avatar system for illusion of living together
Bumsoo Kang, Inseok Hwang, Jinho Lee, Seungchul Lee, Taegyeong Lee, Youngjae Chang, Min Kyung Lee
In Proceedings of the 16th Annual International Conference on Mobile Systems, Applications, and Services (ACM MobiSys 2018), 545-545.
Towards a Socially Responsible Smart City: Dynamic Resource Allocation for Smarter Community Service
Huey-Ru (Debbie) Tsai, Yasser Shoukry, Min Kyung Lee, Vasumathi Raman
In Proceedings of the 4th ACM International Conference on Systems for Energy-E cient Built Environments (ACM BuildSys 2017).
A human-centered approach to algorithmic services: Considerations for fair and motivating smart community service management that allocates donations to non-profit organizations
Min Kyung Lee, Ji Tae Kim, Leah Lizarondo
In Proceedings of the ACM/SIGCHI Conference on Human Factors in Computing Systems (CHI 2017), 3365-3376.
Algorithmic Mediation in Group Decisions: Fairness Perceptions of Algorithmically Mediated vs. Discussion-Based Social Division
Min Kyung Lee, Su Baykal
In Proceedings of the ACM Conference on Computer-Supported Cooperative Work & Social Computing (CSCW 2017), 1035-1048.
Algorithmic Bosses, Robotic Colleagues: Toward Human-Centered Algorithmic Workplaces
Min Kyung Lee
In XRDS: Crossroads, The ACM Magazine for Students - The Future of Work, 23(2), 42-47.
Algorithmic authority: The ethics, politics, and economics of algorithms that interpret, decide, and manage
Caitlin Lustig, Katie Pine, Bonnie Nardi, Lilly Irani, Min Kyung Lee, Dawn Nafus, Christian Sandvig
In Proceedings of the ACM/SIGCHI CHI Conference Extended Abstracts on Human Factors in Computing Systems, 1057-1062.
Algorithms at Work: Empirical Diversity, Analytic Vocabularies, Design Implications
Susann Wagenknecht, Min Lee, Caitlin Lustig, Jacki O'Neill, Himanshu Zade
In Proceedings of the 19th ACM Conference on Computer Supported Cooperative Work and Social Computing Companion, 536-543.
Personalization Revisited: A Reflective Approach Helps People Better Personalize Health Services and Motivates Them to Increase Physical Activity
Min Kyung Lee, Junsung Kim, Jodi Forlizzi, Sara Kiesler
In Proceedings of the ACM International Joint Conference on Pervasive and Ubiquitous Computing (Ubicomp 2015), 743-754.
Working with machines: The impact of algorithmic and data-driven management on human workers
Min Kyung Lee, Daniel Kusbit, Evan Metsky, Laura Dabbish
In Proceedings of the ACM/SIGCHI Conference on Human Factors in Computing Systems (CHI 2015), 1603-1612.
Making Decisions From a Distance: The Impact of Technological Mediation on Riskiness and Dehumanization
Min Kyung Lee, Nathaniel Frutcher, Laura Dabbish
In Proceedings of the ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW 2015), 1576-1589.
Shop-i: Gaze-Based Interaction in the Physical World for In-Store Social Shopping Experience
Mirae Kim, Min Kyung Lee, Laura Dabbish
In Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA 2015), 1253-1258.
Designing Personalization in Technology-Based Services
Min Kyung Lee
Doctoral dissertation.
Toward Seamless Human-Robot Handovers
Kyle Strabala, Min Kyung Lee, Anca Dragan, Jodi Forlizzi, Siddhartha S Srinivasa, Maya Cakmak, Vincenzo Micelli
Journal of Human-Robot Interaction, 112-132.
Personalization in HRI: A Longitudinal Field Experiment
Min Kyung Lee, Jodi Forlizzi, Sara Kiesler, Paul Rybski, John Antanitis, Sarun Savetsila
In Proceedings of the ACM/IEEE International Conference on Human Robot Interaction (HRI 2012), 319-326. 25% acceptance rate.
Ripple Effects of Embedded Social Agents: Field Study of a Social Robot in the Workplace
Min Kyung Lee, Sara Kiesler, Jodi Forlizzi, Paul Rybski
In Proceedings of the ACM/SIGCHI Conference on Human Factors in Computing Systems (CHI 2012), 695-704.
A Fieldwork of the Future with User Enactments
William Odom, John Zimmerman, Scott Davidoff, Jodi Forlizzi, Anind K Dey, Min Kyung Lee
In Proceedings of the ACM Conference on Designing Interactive Systems (DIS 2012), 338-347.
Best Paper Award
Learning the Communication of Intent Prior to Physical Collaboration
Kyle Strabala, Min Kyung Lee, Anca Dragan, Jodi Forlizzi, Siddhartha S Srinivasa
In Proceedings of the IEEE Symposium on Robot and Human Interactive Communication (RO-MAN 2012), 968-973.
“Now, I Have a Body”: Uses and Social Norms for Mobile Remote Presence in the Workplace
Min Kyung Lee, Leila Takayama
In Proceedings of the ACM/SIGCHI Conference on Human Factors in Computing Systems (CHI 2011), 33-42. 26% acceptance rate.
Best Paper Honorable Mention
Mining Behavioral Economics to Design Persuasive Technology for Healthy Choices
Min Kyung Lee, Sara Kiesler, Jodi Forlizzi
In Proceedings of the ACM/SIGCHI Conference on Human Factors in Computing Systems (CHI 2011), 325-334.
Using Spatial and Temporal Contrast for Fluent Robot-Human Hand-Overs
Maya Cakmak, Siddhartha S Srinivasa, Min Kyung Lee, Sara Kiesler, Jodi Forlizzi
In Proceedings of the ACM/IEEE International Conference on Human Robot Interaction (HRI 2011), 489-496. 22% acceptance rate.
Human Preferences in Robot-Human Hand-Over Configurations
Maya Cakmak, Siddhartha S Srinivasa, Min Kyung Lee, Jodi Forlizzi, Sara Kiesler
In Proceedings of the IEEE/RSJ International Conference on Intelligent Robots and Systems (IROS 2011), 1986-1993.
Believable Robot Characters
Reid Simmons, Maxim Makatchev, Rachel Kirby, Min Kyung Lee, Imran Fanaswala, Brett Browning, Jodi Forlizzi, Majd Sakr
In AAAI AI Magazine, 32, 4, 39-52.
Understanding Users’ Perception of Privacy in Human-Robot Interaction
Min Kyung Lee, Karen P Tang, Jodi Forlizzi, Sara Kiesler
In Late-breaking Reports of Human-Robot Interaction (HRI 2011), 181-182.
Predictability or Adaptivity? Designing Robot Handoffs Modeled from Trained Dogs and People
Min Kyung Lee, Jodi Forlizzi, Sara Kiesler, Maya Cakmak, Siddhartha Srinivasa
In Late-breaking Reports of Human-Robot Interaction (HRI 2011), 179-180.
Gracefully mitigating breakdowns in robotic services
Min Kyung Lee, Sara Kiesler, Jodi Forlizzi, Siddhartha Srinivasa, Paul Rybski
In Proceedings of the ACM/IEEE International Conference on Human Robot Interaction (HRI 2010), 203-210. 21% acceptance rate.
Best Paper Award
Receptionist or Information Kiosk? How Do People Talk with a Robot?
Min Kyung Lee, Sara Kiesler, Jodi Forlizzi
In Proceedings of the ACM Conference on Computer Supported Cooperative Work (CSCW 2010), 31-40. 20% acceptance rate.
Dona: Urban Donation Motivating Robot
Min Su Kim, Byung Keun Cha, Dong Min Park, Sae Mee Lee, Sonya Kwak, Min Kyung Lee
In Late-breaking Reports and Video Session of Human-Robot Interaction (HRI 2010), 159-160.
Best Video Honorable Mention
The Snackbot: Documenting the Design of a Robot for Long-Term Human-Robot Interaction
Min Kyung Lee, Jodi Forlizzi, Paul E Rybski, Frederick Crabbe, Wayne Chung, Josh Finkle, Eric Glaser, Sara Kiesler
In Proceedings of the ACM/IEEE International Conference on Human Robot Interaction (HRI 2009), 7-14. 19% acceptance rate.
Designing Adaptive Robotic Services
Min Kyung Lee, Jodi Forlizzi
In Proceedings of the International Association of Societies of Design Research (IASDR’09).
Tailoring Websites to Increase Contributions to Online Communities
Min Kyung Lee, Tawanna Dillahunt, Bryan Pendleton, Robert Kraut, Sara Kiesler
In Extended Abstracts of Human Factors in Computing Systems (CHI EA 2009), 4003-4008.
How Do People Talk with a Robot: An Analysis of Human-Robot Dialogues in the Real World
Min Kyung Lee, Maxim Makatchev
In Extended Abstracts of Human Factors in Computing Systems (CHI EA 2009), 3769-3774.
Relating Initial Turns of Human-Robot Dialogues to Discourse
Maxim Makatchev, Min Kyung Lee, Reid Simmons
In Late-breaking Reports of Human-Robot Interaction (HRI 2009), 321-322.
Designing for Control: Finding Roles for Smart Homes
Min Kyung Lee, Scott Davidoff, John Zimmerman, Anind K Dey
In P. Desmet, J. van Erp, and M. Karlsson (eds.), Design & Emotion Moves (pp. 246-266). UK:Cambridge Scholars Publishing.
Rapidly Exploring Application Design through Speed Dating
Scott Davidoff, Min Kyung Lee, Anind K Dey, John Zimmerman
In Proceedings of the International Conference on Ubiquitous Computing (Ubicomp 2007), 429-446.
Smart Bag: Managing Home and Raising Children
Min Kyung Lee, Scott Davidoff, John Zimmerman, Anind K Dey
In Proceedings of the International Conference on Designing Pleasurable Products and Interfaces (DPPI 2007), 434 - 437.
Smart Homes, Families and Control
Min Kyung Lee, Scott Davidoff, John Zimmerman, Anind Dey
In Proceedings of the International Conference on Design & Emotion (D&E 2006).
Best Paper Award
Principles of Smart Home Control
Scott Davidoff, Min Kyung Lee, Charles Yiu, John Zimmerman, Anind K Dey
In Proceedings of the International Conference on Ubiquitous Computing (Ubicomp 2006), 19-34.
Socially-Aware Requirements for a Smart Home
Scott Davidoff, Min Kyung Lee, John Zimmerman, AK Dey
In Proceedings of the International Symposium on Intelligent Environments, 45-48.
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